Tuesday, April 17, 2007
"How to Say NO" committee
Welcome to the " How to Say NO" committee. Membes of this committee will suggest new and innovative ways of saying NO, in a positive way. Market Research has shown that a NO which does not sound like a NO, increases customer satisfaction. Not only these unique NO phrases will be used for our customers, we will also use them in the corporation inter-departmentally. Remember we need professional ways of sayin NO at Poodle, Inc. Not to forget the eight inch smile which goes along with each NO. Our CEO and his VPs are on a retreat at Miami. They are discussing other serious issues and will not be joining this meeting. But here is the message from our CEO to give you direction on this meeting while practicing at the Driving range: " A NO which does not sound like a NO is a 'Happy NO'. And Poodle, Inc is all about happiness!! .....Damn F*** Holy Sh** That was an awful shot." Oops ! we didn't mean to release the complete message. Please continue with the meeting.
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7 comments:
How about "I will see what I can do"
Well I always use "We do not have a policy for that!!"
I will say "come again" then I will say "Good concept I need to look into that..
or in--teres--ting! then I will tightly seal my lips..so no oterh words to come out more.
I will say "come again" then I will say "Good concept I need to look into that..
or in--teres--ting! then I will tightly seal my lips..so no oterh words to come out more.
How about " WE DON't HAVE A POLICY FOR THAT" it works all the time.
I say just say "NO" with a big smile and then blink blink. follow it up "Please let me know if I can do anything else for you"
Among my favorites is: "I will look into forming a committee to start dialogue on this issue so we can make a wise decision."
or
We are already looking into the matter and will have a decision on this very soon!!
or
That is a negative. Please smile proudly while stating this loudly.
or
The KMA committee is meeting on the issue right now. KMA stands for kiss my a**!!
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